His name is Scott Ginsberg. Scott's programs teach companies and organizations around the world how to use approachability to magnetize customers, employees and guests.

You can visit his website @ http://www.hellomynameisscott.com/.
Also, visit his blog @ http://www.hellomynameisblog.com/.

He wrote two books about approachability. He's even in the Guiness Book of Record on.. guess you have to check it out!

My Review
I've finally got the books today(5th May, 2006). I am so surprised and happy.
 
Thus, I declared today as "SCOTT GINSBERG DAY".
Elite Web Solutions' mascot is now Scott's friend. Cheers!

Currently not available in Malaysia's bookstore.

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